Jimdo review
We read the plans page and the language switcher, and bought no plan.
- BySalwa Al-Otaibi · edited by Nora Al-Mutairi
- Read on
- Score3.6 / 10
We read the plans page and the language switcher on Jimdo’s own site, on .
Jimdo sits at the foot of this page, and the reason is not its price. Its price is fair, its free tier is permanent, its domain is free for a year, and its price score leads this comparison.
The reason is everything that comes after the price. Jimdo’s own plan grid leaves the support row empty in the free column, so that tier gets no contact channel at all There is no Arabic interface, no refund window, no renewal price and no published support hours.
How this review was built
We bought no plan. Speed and uptime are out of the score for that reason. The score rests on four criteria readable on the company’s own pages: price and billing, Arabic and right-to-left support, published features, and support availability.
Every one of them was read here, so the score is not provisional. That means the low number is earned rather than missing.
There is no buyer-reports chapter here. We opened no reports this round.
Buying and price
9.7
Basis: the company’s own pages · weight 25%
The advertised price is {entry} a month, and the page shows no separate monthly rate, so nothing punishes a buyer who pays in shorter instalments.
There is no commission on sales, the free tier is permanent rather than a trial, and the domain is free for the first year. Those four together are what lift the price score to where it sits.
One thing is missing: no renewal price on the page. Nor is there a second-year price for the domain, which is the figure that surprises a buyer after twelve months.
So Jimdo is cheap today and unknown tomorrow, and that describes its page rather than its intentions.
| Value | Points |
|---|---|
| $12.00/mo billed yearly | 9.30 |
| A narrow premium for paying monthly | 10.00 |
| No commission on sales | 10.00 |
| A permanent free tier | 10.00 |
Arabic and right-to-left
0.0
Basis: the company’s own pages · weight 20%
This chapter explains where a fifth of the score went.
Jimdo’s own language switcher lists 7 locales, and Arabic is not one of them
We found no published article on right-to-left support, no Arabic templates in its template gallery, and no Arabic among its support languages. Four questions with no answer between them means a zero on a criterion carrying a fifth of the score.
This is less a fault in the platform than a description of its market: Jimdo is a European platform addressing seven European languages, and it has never claimed otherwise. Anyone building in Arabic looks elsewhere.
| Value | Points |
|---|---|
| No Arabic interface published | 0.00 |
| Publishes no right-to-left support | 0.00 |
| No Arabic templates published | 0.00 |
| No Arabic support published | 0.00 |
Published features
2.8
Basis: the company’s own pages · weight 35%
What you get: {feats} of the items we count, with search tools and analytics.
What is missing is a long list: no store on this plan, no app store, no AI builder, no multilingual building, and no custom code.
Jimdo here is a platform for a simple brochure site, and that is what it does well. Anyone who wants to sell, or to grow later, meets a low ceiling.
| Value | Points |
|---|---|
| What you get: 2 of the 6 capabilities we could read | 2.78 |
Support availability
1.0
Basis: the company’s own pages · weight 20%
This chapter is the second loss, and it holds one line worth reading twice: Jimdo’s own plan grid leaves the support row empty in the free column, so that tier gets no contact channel at all
So anyone starting free here starts alone. Every other free tier in this round gives a help centre or a ticket queue.
On the paid plan: The plans page publishes no support hours, and the one channel it names is a ticket queue There is no published refund window, and no renewal price on the page. Four closed doors inside one criterion.
| Value | Points |
|---|---|
| no published support hours | 0.00 |
| Contact by tickets only | 3.33 |
| No refund window published | 0.00 |
| No renewal price on the page | 0.00 |
Speed and uptime: we did not measure them
We did not measure the speed or uptime of a site built here, and bought no plan.
We did not open the separate transaction-fee page, the terms of service, or any buyer reports. What we did not check is written here.
The full calculation
| Sub-score | Value | Weight | Contribution |
|---|---|---|---|
| Price | 9.7 | 25% | 2.425 |
| Arabic | 0.0 | 20% | 0.000 |
| Features | 2.8 | 35% | 0.980 |
| Support | 1.0 | 20% | 0.200 |
| Total | 3.605 → 3.6 |
If not this one, then what
Both picks are computed from the scores rather than written by hand: the first is the one directly above it in the ranking, the second the one that beats it by the widest margin on the criterion it loses on.
Duda
5.2The service directly above it in the ranking.
$19.00/mo billed yearly, or $25.00/mo month to month, and no renewal price published
Read the reviewSalla
7.2What this page offers instead on the criterion it loses on — Arabic and right-to-left.
82.50 SAR/mo billed yearly, or 99.00 SAR/mo month to month, and no renewal price published
Read the review
Bottom line
Anyone who wants a brochure site in English or a western European language, wants it cheap, and does not expect a fast answer, will find Jimdo enough.
Anyone building in Arabic, or wanting to know what they pay after a year, or wanting someone to ask when something breaks, is told no four times by this page. The low score here is not harshness; it is those four noes added up.
Questions
Why is Jimdo’s score so low?
Because three criteria of four are weak: no Arabic, few features, and support on one channel with no hours and no refund. Only the price score is high.
Does Jimdo’s free tier get support?
No. Its own plan grid leaves the support row empty in the free column.
Does Jimdo support Arabic?
Its language switcher lists seven locales and Arabic is not among them, and it publishes no right-to-left article.
What we know, and where from
Every figure on this page, where it came from and when we read it.
| What we say | How we know | Source | Checked |
|---|---|---|---|
| Jimdo’s own plan grid leaves the support row empty in the free column, so that tier gets no contact channel at all | the company states it | Jimdo — pricing | |
| Jimdo’s own language switcher lists 7 locales, and Arabic is not one of them | the company states it | Jimdo — site language switcher | |
| The plans page publishes no support hours, and the one channel it names is a ticket queue | we could not find it | Jimdo — pricing |